As values-based businesses, co-operatives and mutuals need to be able to describe and quantify the benefits that their mutual business structure brings to customers, stakeholders and the wider society.
The Australian Business Council of Co-operatives and Mutuals (BCCM) has worked with Monash University to develop a new way of measuring this positive impact – the Mutual Value Measurement (MVM).

Mutuo develops new Mutual Value Measurement Consultancy package
As the first authorised implementer of MVM, Mutuo has now developed a new consultancy package to help co-operative and mutual businesses to apply the six dimensions of mutual value to their business:
- Commerciality
- Member relationships
- Shaping markets
- Community relationships
- Ecosystem and reciprocity
- Mutual mindset
Our consultancy service is designed through a 4-step package that helps co-operatives and mutuals to understand the tool and to apply it within firms:
- Step 1 – Baseline review of business
- Step 2 – Online Workshop with key leaders
- Step 3 – We produce a Mutual Value Report Statement
- Step 4 – Consider feedback and finalise statement
In the current social distancing environment, this consultancy is delivered via video conferencing and online methods.
Find out more about MVM and the consultancy package:
While this package has been developed with Australian businesses, MVM works for any co-operative or mutual, wherever you might be based.
Contact us today to find out more.